Student Resources
Logins, forms, skill sheets, policies and answers, all in one place.
Quick Links
Online Classroom
Course materials, quizzes, exams and messages for online and hybrid courses (Moodle).
Log InRegistration
Register and pay for classes, view receipts and your class details (Enrollware).
Open EnrollwareTexas Jurisprudence
The EMS jurisprudence course required for Texas certification.
Start the CourseNational Registry
Create your NREMT account, apply for and schedule exams.
nremt.orgTexas EMS License
Apply for or renew your Texas EMS certification online.
DSHS Online LicensingDSHS EMS
Texas EMS rules, forms and news.
dshs.texas.govTCFP FIDO
Create or log in to your FIDO account and check your certifications.
tcfp.texas.govTalk It Through
Book a Zoom, Teams or phone call to choose the right course.
Schedule a CallForms and Documents
Applications, study materials, NREMT skill sheets and TCFP course approvals.
Student Information
- Student handbook
- EMS student application
- Physical form
- Payment plan form
- Fire application (coming soon)
- Fire physical (coming soon)
- National EMS Scope of Practice Model 2019
- Scope of Practice 2019: skills by level
EMS Skill Sheets
TCFP Approvals: Online Courses
- Driver/Operator Pumper
- Fire Inspector
- Plans Examiner
- Fire/Arson Investigator
- Hazmat Incident Commander
- Incident Commander
- Incident Safety Officer
- Instructor I
- Instructor II
- Instructor III
- Officer I
- Officer II
- Officer III (call the office for a copy)
- Officer IV
- Fire and Life Safety Educator I
- Fire and Life Safety Educator II
TCFP Approvals: Live Courses
TCFP Skills Manuals
Concerns and Grievances
We want to hear about problems early so we can fix them. Start with your instructor or the office. If that doesn't resolve it, file a written grievance and it will be reviewed under our student grievance procedure.
- Email grievance@cordialems.com with your name, course, and what happened.
- Put informal concerns in writing too, so there's a record and nothing gets lost.
- The full grievance procedure is posted in every course in the online classroom, right after the syllabus.
Fire students may also contact the Texas Commission on Fire Protection, and EMS students the Texas Department of State Health Services, about concerns with a training program.
Communication with Students
- Course announcements and deadlines are posted in the online classroom and sent by email.
- Questions about a fire course: fire@cordialems.com
- Everything else: info@cordialems.com, 1-888-236-7911, or text 210-761-6766.
- Scheduled maintenance for the online classroom happens Sunday nights, roughly 11 PM to 2 AM Eastern.
Frequently Asked Questions
What courses do you offer?
Fire, EMS, healthcare, law enforcement, aquatics, wilderness and community safety courses, from CPR to Fire Officer IV. Browse by EMS, fire, law enforcement or community.
How do I enroll?
Find your course on the class schedule and register online. If it isn't listed, contact us and we'll schedule it.
Are your courses online?
We offer in-person, online and blended courses. Each course listing says which.
What courses should I take?
Call or email and we'll help you choose based on your job or recertification needs, or book a consultation.
Can I take a refresher if my certification expired?
Depending on the card and how long it's been expired, you may be able to refresh or may need the full course. Contact us and we'll tell you exactly what's required.
Can you teach the class at our location?
Yes. Most of our programs can be taught at your facility, online, or as blended learning. Request a quote and tell us what you need.
Who teaches the courses?
Working fire, EMS and law enforcement professionals who are also certified instructors with classroom experience.
Do I need to buy materials?
For most courses, everything is included. AHA instructor candidates purchase their own instructor materials. Anything extra is listed in the course details on the registration page.
How do I pay? Do you offer payment plans?
Pay by card when you register. Financing is available through PayPal (ask us to set it up), and we can invoice your employer or department. Volunteer fire departments can use HB2604 funds and EMS agencies can use SB 8 funds. Certificates are issued once the balance is paid in full.
What is your refund policy?
Full refund if you cancel within 24 hours of registering, or if the class starts more than 14 days after you register (unless one of the exceptions below applies). Otherwise refunds depend on how far out you cancel:
| When You Cancel | Refund |
|---|---|
| More than 7 days before the start date | 75% |
| 4 to 7 days before | 50% |
| 1 to 3 days before | 25% |
| Less than 24 hours before, or after class starts | No refund |
Textbooks, shipping and online course codes are not refundable once a code has been accessed or a book has shipped.
Do you offer group or bulk pricing?
Yes. Contact us with your group size and we will send a tailored quote.